Contact hours e-shop: Monday-Friday 8:30-16:30
Shipping in all Greece-Free receive from the central warehouse

Shipping methods / Transport

Shipping Methods:

Courier - Small, unbreakable parcels

Transport co. - Delivery to your sidewalk

Transport co. - Receipt from an agency in your county

Shipping with a transport company of your choice

Collection from our stores:

Heraklion: 2nd km of Heraklion, Miron

Athens, Vouliagmenis ave. 70, Voula

Charges:

Collection from our main store (Heraklion, Crete): FREE

Collection from the transport company (Vrentzos | 68, Agias Annis, Agios Ioannis, Rentis, tel+30 210 5612548, 210 4812105): FREE

Collection from our branch (Athens, Voula): Charge by arrangement

Transportation: Delivery to the sidewalk:

 

WEIGHT

AREAS

HRAKLION

CRETE

ATHENS

CONTINENTAL GREECE

ISLAND PART OF GREECE

0 – 3 kg

5 €

5 €

5 €

5 €

5 €

3 – 10 kg

10 €

15 €

10 €

15 €

15 €

10 – 20 kg

10 €

15 €

13 €

17 €

20 €

20 – 40 kg

15 €

20 €

15 €

20 €

25 €

40- 70 kg

15 €

25 €

25 €

35 €

40 €

70 – 100 kg

15 €

30 €

30 €

40 €

55 €

100 – 130 kg

20 €

35 €

35 €

45 €

60 €

130 – 500 kg

20 €

40 €

45 €

55 €

70 €

500 – 1000 kg

20 €

50 €

60 €

75 €

90 €

 

 

*Prices are for deliveries within cities, not in villages

*For border areas as well as for large parcels, charges may vary. In this case, there will be a telephone communication for their exact definition.

*At the point of unloading, there must be cement or asphalt and the road must be at least 3.5 meters wide.

The carrier has the right to refuse to deliver in cases such as:

Dirt road

Sloping slope on the road

Wet spots with mud etc.

In this case, a different delivery point should be defined.

Delivery time

The products in stock, are delivered within 1-5 days (always depending on the difficulty of approaching the respective destination). For products that are on order, you will be informed immediately, about the delivery time.

Risk of Damage or Destruction of Products

Shipped products, are covered by insurance for damage or loss during transport. The validity of this security, ceases to exist from the moment of delivery of the product to the customer.

Product Returns / Withdrawal

To avoid your own inconvenience, we would recommend that you pay attention at the time of delivery of your order, to the condition of the product sold and its packaging intact, in order to detect any obvious defects, such as incorrect product shipment, broken product, defective parts, etc. Returns of products sold through our Company Website, are provided in the following cases:

In case of incorrect shipment of product, which will be due to the Company or its suppliers, the customer will have the right to return the product within fourteen (14) days of receipt. The product must be in excellent condition, not used, its packaging must be intact and it must contain the original content. In this case, the return costs will be paid by the Company.

Also, the customer has the right to withdraw unjustifiably and return the product, within fourteen (14) days of receipt, in accordance with the provisions of the Law on Consumer Protection. The product must be in excellent condition, not used, its packaging must be intact (closed) and it must contain the original content. In this case, the return costs will be paid by the customer.

Customer service

• Shipping Methods / Transport

• Frequent questions

• Payment methods

 

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